I have worked with Andrew for a number of years now and have been impressed with him from the moment our business relationship began. On a personal level, Andrew is very down to earth and shows a great deal of understanding of one’s personal circumstances and desires. He is hard-working and honest which is crucial.Andrew has always been effective at ensuring our properties are occupied and at good rates. The best thing I can say is that whilst others barely do the job you are paying them for, Andrew repeatedly goes over and above what he has been asked to do and could be reasonably expected to do. As a result I would not contemplate renting out our flats through any other agent and should I wish to do anything property wise such as sell or purchase he would be the first person I speak to as I know I will always get an honest opinion.
Miss Helga Krauss
I would use ARMRESIDENTIAL again at any time. Andrew was very thorough and excellent in finding me the right tenants as he is highly accommodating and understanding to individual needs, always going the extra mile. Dealing with ARMRESIDENTIAL has been a refreshing experience and has taken a lot of stress off my shoulders whilst moving and letting my flat. I was very pleased and impressed with the friendly and efficient service I have received throughout and can highly recommend this estate agent.
Mrs Gillian Armitage
I have found ARMRESIDENTIAL to be a reliable conscientious company for whom no challenge is too small. The prompt service which I receive means that once the instruction is given or an issue arises it is tackled immediately. I write as a landlord with properties in London and Scotland. I would recommend them to anyone requiring professional diligent service in the residential property world.
Mr Tiago de Macedo
I would highly recommend ARMRESIDENTIAL.
Andrew helped me from the beginning to the end while I rented a flat in West London.
Mrs Anna Caloi
Very professional firm, friendly agent.
The property was recently refurbished, and some work was left behind and had to be fixed, but the agent was very proactive in getting it done.
Mr David Anthony
This was the first time I’ve used them. I found them highly efficient, professional, honest and hard-working, and Andrew will always go the extra mile both for the landlord and the tenant.
Mrs Kathryn Middleweek
It was a pleasure working with Andrew at Arm Residential. He was consistently helpful and professional, keeping me informed at each stage of the process and always following through agreed actions. He marketed the property with a high level of care and attention and it was let swiftly. He provided a great service and value for money and I highly recommend using this company.
Mr Le Roux
Was slightly wary of selling my flat initially through an agent that was not a high street name. On meeting Andrew he convinced me to allow him the opportunity and I was delighted with the outcome. The whole process from beginning to completion was handled with the upmost professionalism and I would easily recommend this agent.
Mr & Mrs Nasim Malik
As tenants, we are very pleased with the level of services provided by Arm Residential. We reckon it is a truly professional company with the man behind “Andrew Mc Clure” very helpful and supportive. All our issues were dealt within great turnaround therefore we would highly recommend them for business.
Mr Martin Gould
I had my property on the market for more than two months with a very dissapointing response. I then decided to market it through several agencies and came accross ARMRESIDENTIAL. On meeting Andrew I felt this is someone I can trust and allowed his agency to market my property. When he told me his service covered seven days a week I did not pay much attention however when he called me midway through a Sunday afternoon to tell me he had a viewer I was a little surprised. The viewing went ahead the following morning accompanied by Andrew and I recieved an offer that was the full asking price. I can highly recommend this agency!!
Mr Sam Williams
Thanks very much for sorting this out, as well as all the other stuff you did for us over the course of our tenancy! All the best for the future.
Mr Richard Hazel
ARM Residential was the agent for the landlord of a property we were tenants in a couple of years before we purchased this property.We were very happy with ARM as tenants so, when we became landlords ourselves, we approached them to be our agent – and we are very pleased we did. ARM is always friendly, professional, responsive and a pleasure to deal with, often doing more than expected to make sure things happen quickly and efficiently. That was true as tenants as well, which is why we sought them out as our agent. Balanced between the interests and needs of the tenant and landlord, which creates a good relationship between the two.ARM took the time to understand our needs and provided a more personal service through things like soft vetting of prospective tenants (ie, willing to not recommend offers and wait for other viewings rather than just take the best offer to maximize their commissions) and being more hands on (we’re not based in the UK so rely on them to arrange things). Overall, we’re delighted with ARM and don’t hesitate to recommend them to landlords or tenants.
Mr Anthony de Sigley
First class professional and friendly service. Acted in the interests of both parties.
Mr Michael Perry
Knowledgeable and helpful and as they are also the managing agent continued to provide service and advice. I recommended them to another colleague who had a positive experience as well.